1. For first time users, please log in using your web browser (Mozilla Firefox, Safari or Internet Explorer) on <a href="https://login.mobilecash.sb/">login.mobilecash.sb</a>

2. You can download the MOBILECASH app at app store and play store for free and log in.

Enter your username & Temporary Password issued by MOBILECASH. After changing your password then you can use the MOBILECASH platform (*456#) to do Transactions.

This service is available 24/7, unless there is a system upgrade or maintenance you will not be able to access the system.

If you are locked out, it’s because you’ve entered the wrong password 3 times in a row.

You can only get a new temporary password from MOBILECASH main office.

Yes, through Utility Bill pay (Option #5) and merchant code #.

No, your pin number is used when you want to check your balance, do mobile top up, P2P transfer or pay for cash power and should be kept a secret.

OTP is a 4 digit pin customer receive that will be given to agent to authorize withdrawal and in only valid for 1 minute.

Customer will receive an instant text message from MOBILECASH stating the amount deposited and the name of the MOBILECASH agent.

You should advise him/her to contact MOBILECASH on 8444101 to have his/her pin reset.

Any valid photo IDs of the following;
a. Voter Registration Card
b. Valid Driver’s License
c. NPF Card
d. Valid Passport

Yes it comes in the form of a text message (SMS) sent from MOBILECASH so you can keep a track of your transactions in your mobile phone.